Have You Ever Considered Using A Medical Answering Service?
A doctor's work is never done! It seems no matter how much of your heart and soul you put into your profession, there is always someone unhappy or at least someone with an endless amount of questions. You do empathize with all of your patients and professional acquaintances, of course. Nevertheless, you still do deserve time to sort things out and even enjoy time to yourself. This is why a medical answering service is vital to professionals in the physical or mental health industry.
A medical answering service is the best way you can respond to patients without adding staff and without taxing too much of your own time and energy. This is the ideal way to extend your office hours. Now patients will no longer have to dial up your cellular phone voice mail in frustration. They can talk to a living person who can help them at-literally-any time of day. Think about this practically. If you hire a receptionist or secretary, you can only pay this person by the hour, and he or she will have to work according to standard office times. However, when you outsource your calls to a medical answering service your office can be available after-hours, on weekends and even on holidays.
You do not have to pay an employee's salary when you can simply pay for a medical answering service to be available on an "as needed" basis. You will only be paying for the services you actually use, which will save you a lot of money. What types of service can your practice look forward to? Among others there are operator delivery (which lets you receive messages via text, email, fax, pager or cell) and more in-depth personalized services.
For example, you can customize your office greeting and provide a list of frequently asked questions and answers. That way the operator can actually interact with your prospective client (or patient) in a friendly and welcoming way. A doctor answering service can offer your callers scheduling assistance as well as emergency assistance. You can rest assured that urgent calls will get priority handling, while less important calls will all be screened for you. Another advantage is that with a modern medical answering service you do not have to worry about sharing your cell center queues with different types of companies not related to the medical field. Your calls will always be given priority. For more information, contact MedConnectUSA.com.
About the Author:MedConnectUSA is a leading provider of medical answering services and telemessaging services. MedConnectUSA has been serving the health care industry since 1991. MedConnectUSA handles routine and emergency calls for the medical industry only and all calls are answered by HIPAA trained, US operators.
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