Top 5 Reasons To Order A Telephone Answering Service Today
There are plenty of reasons why you should order a telephone answering service today. Why, you could even say there are too many reasons to list here. And that, my friends, would be a lie. There are only 5 good reasons to order telephone answering services and here they all are:
1. Because it's cheaper than hiring a full staff of workers.
Not only do you have to come to work and face a full staff of new workers every day, but you also have to pay for it. Let's see what would the salary be for four good receptionists? (To handle weekends and nights) Twelve thousand, twenty four thousands...and bankrupt. On the other hand, paying a telephone answering service for just the service you need by the month will be far less pricey.
2. Because it makes you seem human.
Sometimes patients are mistrustful of career professionals and voice mail never helps. Scrubs and House made us doubt the sincerity of doctors, while The Practice scared us off of attorneys for good. However, by providing a human voice to book appointments, offer technical support and explain basic Q&As about the company, you can endear yourself to your customers no matter what profession you are in.
3. Because when disaster strikes, you can count on disaster recovery solutions.
What would you do if a disaster struck, rendering you short of electricity? Take a few days off and hope those customers will come back to you? Not smart. It's a far better idea to have a phone answering service take those calls for you. Remember, it's not just taking a message down-it's human interaction that can eventually win your customers over.
4. Because nobody except telecommuters want to work nights and weekends.
You will be hard-pressed to find a receptionist that works seven days a week, overtime, nighttimes and on Thanksgiving Day. Telecommuters not only are willing to work overtime and nights, but based on their U.S. location, they may not even be aware it's "night time" for you. Versus a receptionist that demands overtime pay? Versus you answering the phone at 3 AM and on Sunday morning? The choice is simple.
5. That's right-we said U.S. location. Meaning...
That's right, today's competitive answering service business knows that customers want American-quality customer service. Some Americans may buy Japanese cars or pay for delicious Indian food, but the facts show they want a fellow American to help them with their call center customer service. Give the people what they want!
About the Author:
TeleMessagingUSA provides professional answering services to companies looking to improve their customer communications. TeleMessaging USA has been providing telemessaging and business answering services to businesses for more than 15 years and provides after hours, weekends, holiday and peak aswering services.
Article Source: ArticlesBase.com - Top 5 Reasons To Order A Telephone Answering Service Today